Refund policy

💸 Return & Refund Policy – Lotsy.in

Hey 👋, thanks for shopping/using services at Lotsy.in!
We want you to have a smooth experience 🚀, so here’s our friendly guide on returns & refunds.


1. 🔄 Returns

  • Products/services can be returned only if eligible (we’ll mention it on the product/service page).

  • Returns must be requested within [07 days] of purchase 📅.

  • Items should be unused, in original condition 📦 (if physical products apply).


2. 💰 Refunds

  • Once we receive & inspect your request ✔️, we’ll notify you about approval/rejection.

  • If approved, your refund will be processed within [5 to 7 business days] 🏦.

  • Refunds will be credited to your original payment method 💳.


3. 🚫 Non-Refundable Items/Services

Some things can’t be refunded:

  • 🎟️ Digital products once downloaded/used

  • ⚡ Services already delivered

  • 🛍️ Sale/discounted items


4. 🔄 Exchanges (if applicable)

  • We only replace items if they’re defective or damaged 🛠️.

  • If you need an exchange, reach out to us at support@lotsy.in.


5. ⏱️ Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank/credit card statement 📑

  • Contact your bank (sometimes it takes time ⏳)

  • Still nothing? Reach us directly — we’ll help ❤️


6. 📞 Contact Us

For return/refund questions, drop us a message at:
support@lotsy.in ✉️


🎉 Final Note

We’re here to keep you happy 😊.
If something doesn’t go as planned, don’t worry — we’ll try our best to make it right 🙌.