Refund policy
💸 Return & Refund Policy – Lotsy.in
Hey 👋, thanks for shopping/using services at Lotsy.in!
We want you to have a smooth experience 🚀, so here’s our friendly guide on returns & refunds.
1. 🔄 Returns
-
Products/services can be returned only if eligible (we’ll mention it on the product/service page).
-
Returns must be requested within [07 days] of purchase 📅.
-
Items should be unused, in original condition 📦 (if physical products apply).
2. 💰 Refunds
-
Once we receive & inspect your request ✔️, we’ll notify you about approval/rejection.
-
If approved, your refund will be processed within [5 to 7 business days] 🏦.
-
Refunds will be credited to your original payment method 💳.
3. 🚫 Non-Refundable Items/Services
Some things can’t be refunded:
-
🎟️ Digital products once downloaded/used
-
⚡ Services already delivered
-
🛍️ Sale/discounted items
4. 🔄 Exchanges (if applicable)
-
We only replace items if they’re defective or damaged 🛠️.
-
If you need an exchange, reach out to us at support@lotsy.in.
5. ⏱️ Late or Missing Refunds
If you haven’t received your refund yet:
-
Check your bank/credit card statement 📑
-
Contact your bank (sometimes it takes time ⏳)
-
Still nothing? Reach us directly — we’ll help ❤️
6. 📞 Contact Us
For return/refund questions, drop us a message at:
support@lotsy.in ✉️
🎉 Final Note
We’re here to keep you happy 😊.
If something doesn’t go as planned, don’t worry — we’ll try our best to make it right 🙌.